Closed Circuit Television combined with a Monitoring service takes the effectiveness of CCTV to a new level and brings a whole new range of value for money. The CCTV system is directly linked to the ARC allowing round-the-clock surveillance and monitoring of premises.

The NSI Gold alarm receiving centre is manned 24/7 365, providing remote CCTV monitoring across the UK. The Control Room Operators are appropriately licensed by the Security Industry Authority (SIA).

The operator will make a rapid assessment of the situation and take the appropriate action, following your predetermined instructions along with notifying the police, false alarms are eliminated as all system activations are verified.

When monitoring is combined with our Key Holding and Alarm Response service, we provide the total security solution, from design and installation to Remote Monitoring.


Fire and Intruder systems monitoring is our core service. Using vast experience, we know it inside-out.

We tailor our dispatch and communication procedures around your individual needs, which helps reduce your false alarm rate and drives down your costs. This bespoke approach is available to all of our customers, no matter how small or large.

Our highly trained staff focus solely on alarm handling – a separate team deals with administration.

We are specialist at prioritising fire alarms. Given our considerable resources available 24/7, we work towards meeting all NSI requirements for times to pick up and respond to fire alarm signalling.

Every security system has the capability to be linked to an alarm receiving centre which is operational 24 hours a day. Our operators have all the information at hand to deal with events as they happen and contact keyholders and emergency services as required.

There are several methods by which alarm signals can be transmitted through to our central station:

Rivo offer a range of comprehensive alarm handling services to meet your requirements

  • Digital Communications
  • BT Redcare
  • CSL Dualcom
  • Emizon
  • LS Telematics
  • Risco
  • Visonic
  • Webwayone

If your system is not listed above please feel free to contact our sales team.